Image from The Knot
Hey everyone, Emily here! Today I’m so excited to be talking about one of NYC’s most iconic wedding businesses: Kleinfeld. You may know the bridal boutique from Say Yes to the Dress, but though it’s possibly best known as the place to pick up a five-figure Pnina Tornai, Kleinfeld is so much more.
But what’s it really like to shop for your wedding dress there, once the cameras stop rolling? I know from personal experience that some brides-to-be are intimidated to shop at this bridal behemoth based on what they see on the show.
Full disclosure: when I was engaged, I visited, had a fantastic experience — despite tending toward styles pretty different from what you see on the show (ALL the Temperley!) — and very nearly purchased a dress (though in the end I didn’t), and now whenever I’m talking to a newly engaged NYC bride I always encourage her to see what Kleinfeld has to offer.
In the interest of demystifying the experience, we picked the brains of seven Smashing The Glass brides who purchased their gowns at the bridal institution. Read on to hear their thoughts on the selection of gowns, the customer service, and individualized experience the store offers — and reveal some surprising differences from what you see on TV.